Ris777 Privacy Policy – Your Personal Data Protection

Information We Collect

Ris777 collects your personal information to enable us to provide a safe, seamless, and responsible online betting platform service. The following are the categories of information we collect:

Account Registration Information

When you register a ris777 account, we require basic information such as your full name, date of birth, phone number, email address, and residential address. This information is needed to verify your identity and confirm that you meet the minimum age requirement (18 years old) to use our platform.

Identity Verification (KYC) Information

To comply with anti-money laundering legal and regulatory requirements, ris777 may request copies of identity documents such as a national ID, passport, or other relevant documents. We may also request proof of address such as a recent utility bill or bank statement.

Financial & Transaction Information

When you make a deposit or withdrawal, we record transaction details including the payment method used, transaction amount, date and time, and reference number. Full card numbers or bank account details are not stored directly on ris777 servers — they are handled by trusted, certified payment processors.

Platform Usage Data

We collect data on how you use the ris777 platform, including wagering records, game history, session duration, game preferences, and general account activity. This data is used to improve user experience, detect fraud, and ensure compliance with responsible gaming requirements.

Technical Data

The ris777 system automatically records technical information such as IP address, browser type, operating system, screen resolution, and cookie data. This information helps us identify technical issues, prevent unauthorised access, and optimise the platform display for your device.

How We Use Your Data

Every piece of information collected by ris777 is used for a clear, legitimate, and proportionate purpose. We do not use your data for any undisclosed purpose without first obtaining your consent.

Information Sharing

Ris777 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, in operating the platform safely and in compliance with applicable laws, we may share your information with the following parties in limited circumstances:

• Payment Processors: Payment service providers such as FPX, Touch 'n Go eWallet, GrabPay, and Boost receive the transaction information required to process your deposits and withdrawals. All our payment processors are PCI-DSS certified.
• Identity Verification Providers: Trusted third-party KYC partners assist us in verifying identity documents. They are bound by strict confidentiality agreements and may only use your data for verification purposes.
• Game Providers: Game studios and casino platform providers that supply game content on ris777 may receive session data required to ensure games function correctly.
• Authorities & Regulatory Bodies: We are legally required to disclose information to relevant authorities when lawfully requested, including in financial crime investigations or money laundering cases.
• Professional Advisors: Our lawyers, accountants, and auditors may access data necessary to provide professional services to ris777, subject to professional confidentiality obligations.

Cookies & Tracking Technologies

The ris777 platform uses cookies and similar tracking technologies to enhance user experience, ensure session security, and analyse platform usage. Below are the types of cookies we use:

Necessary Cookies (Essential Cookies)

These cookies are required for the core functions of the ris777 platform, including secure login, session management, and safe transmission of transaction data. Without them, the platform will not function properly. This type of cookie does not require your consent as it is a fundamental technical requirement.

Performance & Analytics Cookies

We use analytics tools to understand how members interact with the ris777 platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is collected in aggregate and anonymised form for platform improvement purposes.

Functional Cookies

These cookies remember your preferences such as display language, odds settings, and favourite betting options. They allow the ris777 platform to personalise your experience without needing to reset your preferences each time you log in.

Marketing Cookies

With your consent, ris777 uses marketing cookies to display relevant offers and promotions based on your interests and usage patterns. You may opt out of marketing cookies through the cookie settings accessible on the ris777 website.

Your Rights

As a data subject under Malaysia's PDPA, you have the following rights regarding the personal data we hold about you. ris777 is committed to helping you exercise these rights without unnecessary difficulty.

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time. This request will be processed within 21 calendar days from the date of receipt of a complete request.
• Right to Rectification: If you find that any personal information ris777 holds about you is inaccurate or incomplete, you have the right to request a correction. You can update basic information directly through your account profile section.
• Right to Restriction of Processing: In certain circumstances, you have the right to request that ris777 restrict how we process your data — for example, while a dispute regarding data accuracy is being resolved.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes, or in cases where processing is based on ris777's legitimate interests.
• Right to Erasure: Where permitted by law, you may request deletion of your personal data. Please note that some data may need to be retained to fulfil legal or contractual obligations still in force.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format and, in certain circumstances, to request that we transfer that data to another service provider.

To exercise any of the above rights, please contact the ris777 data protection team via live chat or email. We may need to verify your identity before processing your request to protect the security of your data.

Data Security

Ris777 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction.

Technical Steps

• Data encryption in transit using TLS 1.3 protocol
• Data-at-rest encryption using AES-256
• Role-based access control (RBAC) for all internal systems
• Two-factor authentication (2FA) for all staff access to sensitive systems
• Real-time network traffic filtering and monitoring
• Regular penetration testing by independent security experts

Organisational Steps

• Mandatory data protection training for all ris777 staff
• Need-to-know basis data access policy
• Documented security incident response procedures
• Quarterly internal security audits
• Confidentiality agreements with all contractors and third-party partners

Data Storage & Deletion

Ris777 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable laws in Malaysia.

• Active Account Data: Retained for the duration your account is active and three years after account closure, subject to audit requirements.
• Financial Transaction Records: Retained for seven years from the date of transaction in accordance with Malaysia's financial reporting and tax legislation.
• KYC Documents: Retained for five years after account closure or the date of the last transaction, in accordance with anti-money laundering legal requirements.
• Communication & Support Logs: Retained for two years from the date of communication for reference and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or close your account, whichever comes first.
• Technical Logs: Retained for 90 days for technical diagnostics and security monitoring purposes.

Once the retention period has ended, your personal data will be securely deleted or anonymised so it can no longer be linked to you personally. The deletion process uses methods that ensure data cannot be recovered.

Privacy Policy Changes

Ris777 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform operational developments. Each version of the Privacy Policy will display a clear update date at the top of the document.

When we make changes deemed material, we will notify you through one or more of the following methods:

• In-platform notification on ris777 when you next log in
• Email notification to the email address registered with your account
• Announcement on the ris777 homepage for a reasonable period

Continued use of the ris777 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, please stop using the platform and contact the ris777 support team for account closure options.